Frequently Asked Questions

Deposit Requirements: All appointments require a deposit to secure your reservation. Deposit amounts vary based on service type, appointment duration, materials required, and preparation time.

Deposit Policy: All deposits are non-refundable. However, your deposit will be applied toward your final service balance at checkout.

Payment Terms: Payment must be completed in full before services begin at check-in. We do not accept cash payments, and no cash is held on-site for security purposes.

Guest Policy: Only the client receiving treatment is permitted in the service area. Minors may require guardian presence depending on the service and age requirements.

Safety Policy: For the safety and comfort of all clients and staff, no weapons or firearms are permitted on the premises under any circumstances.

Late Arrival Policy: Arriving more than 15 minutes late may result in appointment cancellation and forfeiture of your deposit. We reserve the right to reschedule late arrivals based on availability.

Session Duration: Each professional whitening session is 60 minutes in total.

Preparation Phase: The first 15 minutes are dedicated to gum protection and tooth preparation to ensure optimal safety and results.

Protective Barrier: A professional-grade gum barrier is applied to protect soft tissue throughout the treatment.

Whitening Process: We use professional-grade, self-activating whitening gel combined with LED light technology for 45 minutes to enhance and accelerate results.

Sensitivity Considerations: Sensitivity levels vary by individual. Some clients may experience temporary sensitivity during or after treatment.

Session Flexibility: Short breaks are permitted during the session for comfort; however, the total session time does not exceed one hour.

Results Disclaimer: Results vary based on individual tooth structure, lifestyle, and oral health. Whitening results are not guaranteed and are not permanent. Maintenance treatments may be required to sustain results.

Gem Type: We exclusively use cosmetic Swarovski crystal tooth gems for superior brilliance and quality.

Application Method: Tooth gem application is completely non-invasive and does not require drilling or alteration of tooth structure.

Longevity: Gem longevity varies significantly by individual and can last anywhere from several months to several years, depending on oral habits and care.

Natural Detachment: Tooth gems may fall off naturally over time. This is normal and does not indicate improper application.

Professional Removal: If you wish to remove your tooth gem, we recommend professional removal to avoid damage to tooth enamel.

Oral Hygiene: Clients may continue their normal oral hygiene routine, including brushing and flossing, with a tooth gem in place.

Same-Day Enhancement: Composite veneers are a same-day cosmetic smile enhancement solution designed to improve the appearance of your teeth immediately.

Semi-Permanent Solution: Composite veneers are semi-permanent, not permanent. They are designed to enhance aesthetics but will require eventual replacement.

Expected Lifespan: With proper care and maintenance, composite veneers typically last between 3 to 7 years. Lifespan depends on individual habits, oral hygiene, and lifestyle factors.

Maintenance Requirements: Composite veneers require periodic maintenance and professional polishing to preserve their appearance and integrity over time.

Reversibility: In many cases, composite veneers may be reversible depending on the extent of application and individual case factors.

Cosmetic Only: This service is cosmetic in nature and does not replace dental treatment. We do not diagnose, treat, or cure dental conditions such as cavities, gum disease, or infections.

Two-Appointment Process: Porcelain veneers require two separate appointments to complete.

Appointment 1 – Smile Consultation: During your first visit, we conduct a comprehensive smile consultation, including design planning, shade selection, smile mapping, and digital or physical records.

Appointment 2 – Veneer Delivery: Your custom porcelain veneers are delivered and precisely placed during your second appointment.

No Anesthesia Required: In our cosmetic approach, anesthesia is typically not required during the standard veneer process.

No Drilling: Our cosmetic veneer technique does not involve drilling or invasive tooth preparation in most cases.

Expected Lifespan: Porcelain veneers can last 10 to 15 years or longer with proper care; however, they are not permanent and will eventually require replacement.

Custom Fabrication: Each set of porcelain veneers is custom-fabricated by skilled dental lab technicians to match your unique smile design and specifications.

Online Sales Only: Dental care products are not sold in person and are exclusively available for purchase online through our website.

Payment Processing: Payment processing takes 2 to 5 business days depending on your financial institution.

Order Fulfillment: Orders are shipped only after payment has been fully processed and confirmed.

Shipping Timeframe: Standard shipping takes 7 to 12 business days after your order has been dispatched.

Order Confirmation: You will receive an order confirmation and payment receipt via email immediately after purchase.

Tracking Information: Tracking information will be provided via email once your order has shipped.

Email Updates: You will receive email updates throughout the entire order process, including order placement, payment processing, shipment dispatch, and delivery confirmation.

No Refunds on Services: All cosmetic services are final. We do not offer refunds on completed services.

All Sales Final: All sales, including deposits and full payments, are final and non-refundable.

Non-Refundable Deposits: Deposits are non-refundable under all circumstances, as they reserve your appointment time, materials, and preparation.

Time, Materials, and Labor: Refunds are not offered due to the time, materials, and labor reserved and allocated specifically for your appointment.

Customer Support: If you have concerns regarding your service, you may contact our support team for review. However, this does not guarantee a refund or compensation.

Results Disclaimer: Results vary by individual and are not guaranteed. Variability in outcomes does not constitute grounds for refund.

Unopened Products Only: Only unopened products may be eligible for return, subject to approval. Please contact our support team before returning any product.

No Returns on Opened Products: Opened or used products cannot be returned or refunded for health, safety, and hygiene reasons.

Return Approval Required: All returns must be approved in advance. Unapproved returns will not be accepted or refunded.

Not a Dental Office: Taste Diamonds is not a dental office and does not provide dental diagnosis, treatment, or care.

No Medical Treatment: We do not diagnose, treat, or cure dental conditions, including but not limited to cavities, gum disease, infections, or dental emergencies.

Regular Dental Care Required: All clients are advised to see a licensed dentist every six months for professional dental examinations and care.

Pre-Existing Conditions: We are not responsible for pre-existing dental conditions, complications, or outcomes related to underlying oral health issues.

Cosmetic Services Only: All services provided are cosmetic in nature and are intended solely for aesthetic enhancement.

Individual Results: Results vary by individual based on factors including tooth structure, oral health, lifestyle, and adherence to aftercare instructions.

Liability Limitation: By receiving services, clients acknowledge and accept that Taste Diamonds is not liable for any dental health issues, complications, or dissatisfaction with cosmetic outcomes.